Your privacy on the Internet is important to us. As part of the operation and customization feature of Sonoma Creamery website (“”), we gather certain types of information from users, and we would like to explain the types of information we gather, what we do with them, and how to correct or change the information.


Information You Provide - We collect only the personally identifiable information that you provide when you sign up for our email list or contact us with a question, comment or concern. We may use this information to contact you about products and events, such as new products, giveaways and other promotions.

Automatically-Collected Information -- When you visit our web site, you may disclose certain information such as your internet protocol (“IP”) address and the time of your visit. We may record this basic information about visits to our website to improve the customer experience, usability and website content.

Cookies -- Cookies are pieces of information that are transferred to your computer from a web server. You may change your browser settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies.

Do Not Track is a privacy preference that users can set in their web browsers. When you turn on the Do Not Track signal, your browser sends a message to web sites that you visit requesting that these sites not track the user. Sonoma Creamery will honor the do-not-track settings of our customers.


By using our web site, you consent to the collection and use of your individually identifiable information, as set forth in this Privacy Policy.


We may share your personal information in the following ways:

  • With any entity affiliated with Sonoma Creamery
  • With our third-party service providers who manage our contacts and/or which analyze use of our website, but only for our personal, internal use
  • To respond to judicial or legal process or provide information in connection with an investigation
  • As otherwise described to you at the point of collection


You may request access, correct or remove the personally identifiable information you have provided us by sending an e-mail to the address below.

You may also opt out of our information sharing by contacting us in writing (see below) to advise us that you would prefer not to have your contact information provided to third parties for their marketing purposes. Please note that any requests to remove or update your contact information may take up to five days for your email request and up to 6-8 weeks for a postal mail request.


Sonoma Creamery does not provide services or sell products to children under the age of 13 and does not permit anyone under the age of 13 to register with us.  We will never knowingly request individually identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our web site is for a general audience and is not targeted to or intended for use by children.


We do not, other than set forth above, disclose, sell, share or transfer any individually identifiable information to any third party without your consent.  Our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons.


If you are a resident of the state of California, California Civil Code permits you to request certain information regarding Sonoma Creamery’s disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the information listed below.

All third-parties are independent of and unrelated to Sonoma Creamery and you must contact them directly in order to prevent further communications from any third-parties.


We may provide links to other websites or direct you to other websites not owned or controlled by us. When we do so, we are not responsible for the privacy practices used by other website owners or the content or accuracy contained on other websites. Links to websites do not constitute or imply endorsement by us of those websites, any products or services described therein, or any other material contained therein.


For questions regarding our Privacy Policy, please contact us at:

Sonoma Creamery, LLC
21750 8th Street East
Sonoma, CA 95476

(707) 996-1000



Sonoma Creamery reserves the right to revise this Privacy Policy at any time. Changes to our policy will be posted on our web site and will become effective on the date posted. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our web site constitutes your acceptance of the policy and practices described in the Privacy Policy.

Effective October 3, 2019